Privacy Policy

ShowerEnvy Technologies LLC is a woman-founded company based in Cheyenne, Wyoming. We design filtered showerheads specifically for women experiencing hormonal hair and skin changes — because we've been through it ourselves.

When we say "ShowerEnvy," "we," "us," or "our" in this policy, we mean ShowerEnvy Technologies LLC and our website at showerenvy.com.

We keep our data collection minimal. Here's everything we may collect and exactly why:

When you place an order:

• Your name and email address (so we can confirm your order and reach you if there's an issue)
• Shipping address (so your 2.0 Handheld or 5.0 Stationary arrives at your door)
• Phone number (only if you provide it — for delivery notifications)
• Payment information (processed securely by Stripe — we never see or store your full card number)

When you visit our website:

• Basic browsing data (pages visited, time spent — helps us improve your experience)
• Device type and browser (so our site looks great on your phone, tablet, or computer)
• IP address (required for security and fraud prevention)

When you contact us:

• Your email or phone number (so we can respond)
• The content of your message (so we can actually help)

• To fulfill your order — ship your showerhead, send tracking info, and process your payment
• To provide customer support — answer questions about installation, filter replacements, or your subscription
• To send order updates — shipping confirmations, delivery notifications, and subscription reminders (7 days before each filter shipment)
• To improve our products — understanding which features matter most helps us build better showerheads
• To prevent fraud — keeping transactions safe protects both you and us
• To send marketing emails — only if you explicitly opt in, and you can unsubscribe with one click anytime

This is the part we're most proud of. Here's what we will never do with your information:

• Sell your data to anyone. Not to advertisers, data brokers, or anyone else. Period.
• Share your email with other companies so they can market to you.
• Track your activity across other websites. What you do outside showerenvy.com is your business.
• Collect sensitive health information. We know our products help with hormonal changes, but we don't ask for or store medical details.
• Keep your data longer than necessary. If you ask us to delete it, we will — within 30 days.
• Make it hard to unsubscribe. Every email has a one-click unsubscribe link. No guilt trips, no "are you sure?" pages.

Cookies are small files stored on your device that help our website work properly. Here's what we use:

Essential cookies (required): These keep your shopping cart working, remember your login, and maintain security. The site can't function without them.

Analytics cookies (optional): These help us understand how visitors use our site — like which pages are most popular or where people get stuck. We use this data in aggregate (not to identify individuals) to make the experience better for everyone.

Marketing cookies (optional): If you've opted in to marketing, these help us show you relevant content. You can disable these in your browser settings at any time.

We work with a small number of carefully chosen partners. They only receive the minimum information needed to do their job:

• Stripe — Payment processing. They handle your card info under their own strict security standards. We never see your full card number.
• Shipping carriers (USPS, UPS, FedEx) — Your name and address so your order arrives safely.
• Email service provider — Your email address for order confirmations and (if you opted in) marketing emails.
• Customer support tools — Your name, email, and message content so our team can help you efficiently.

Each of these partners is contractually required to protect your data and prohibited from using it for their own marketing.

• 256-bit SSL encryption on every page of our website — the same standard used by major banks.
• PCI-compliant payment processing through Stripe — your card info never touches our servers.
• Secure data storage with encrypted databases and strict access controls.
• Regular security audits to identify and fix vulnerabilities.
• Employee access limits — only team members who need data to do their job can access it.

While no system is 100% immune to threats, we take every reasonable step to keep your information safe. If a breach ever did occur, we would notify affected customers within 72 hours.

Regardless of where you live, we believe you deserve these rights:

• Right to know — Ask us what data we have about you, and we'll tell you within 30 days.
• Right to correct — If something's wrong, let us know and we'll fix it.
• Right to delete — Want us to erase your data? Just email us. Done within 30 days.
• Right to export — Want a copy of your data? We'll send it in a common format.
• Right to opt out — Unsubscribe from marketing anytime with one click.
• Right to complain — If you're unhappy with how we handle your data, contact us or your local data protection authority.

To exercise any of these rights, email hello@showerenvy.com with the subject line "Privacy Request." We'll respond within 5 business days.

ShowerEnvy products are designed for adults, and our website is not directed at children under 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will delete it promptly.

If we make meaningful changes to this policy, we'll notify you by email at least 14 days before the changes take effect. Minor updates (like fixing a typo or clarifying language) won't require notification, but the "last updated" date at the top will always reflect the most current version.

We will never reduce your rights without your explicit consent.